Shipping & Returns

USA or Canada

Shipping area

USA or Canada

We have our own warehouse in USA and Canada, So we support free shipping on all North American orders.

please note Orders are processed Monday through Friday in the sequence they are received. Handling time is 1-2 business days, Most of orders will be delivered within 2-8 business days.

30-days Return or Exchange

Return

30-days Return or Exchange

If you're not fully satisfied with your first order from WaterH, no worries! Inform us within 30 days of receiving your product, we provide free return ot exchange options.

Please note that if the product is damaged due to the user's own reasons and cannot be resold, we do not support returns.

 Important Note on Shipping Costs

 Important Note on Shipping Costs

While we gladly cover the cost of return shipping, the original shipping cost(if any)is non-refundable. This applies even if you opted for free shipping during your order. In such cases, a deduction equivalent to the initial shipping cost will be applied to your refund. This policy ensures fairness across our customer base and supports our commitment to delivering quality service

Canada return address:

678G Sheppard Ave E, Unit 168 North York, Ontario
M2K 1B7 Canada

USA return address:

1782 W 2nd St Pomona CA, 91766 USA